Integrative Clinical Resources, Inc. has built a strong presence in the market simply by being mindful of shrinking resources in a competitive medical marketplace. Medcert.com, a internal medicine board certification review site has been managed by ICR for the past five years, and growing its user subscriptions exponentially by market testing, spear-heading peer level customer service, and ongoing community outreach.
Our websites have been visited by over 300,000 visitors over the last 2 years and our market share with physicians and nurse clinicians has a firm foundation in customer service, trust, and reliability. Peer level customer service was invented by ICR and involves having physicians deal with physicians’ complaints, training, questions, etc with full access for all encounters.
Having high level support services conveys our value for our customers, and shows our commitment and respect for the profession.